Strategic Planning is key to positioning your organization. We create clear concise images that deliver innovative messages without sacrificing the clarity of meaning. To deliver clear results, we provide a wide variety of integrated communication services, including Public Relations and Outreach, Media Relations, Public Affairs, Crisis Communications, Grassroots Campaigns, Marketing and Internet-based Campaigns. Whether it is traditional or cutting-edge, our Strategic Media Design creates a seamless blend of service that provides your organization with a winning strategy.

Every day you go to work, assume your company or organization may be on the evening news. The news can be good or bad. Are you ready to face the cameras? Are you ready for “prime time?” Prepare for the interview before it happens. Don’t get caught off guard. Sign up for a full or half day workshop designed to give participants an understanding of the media and how best to control the message and the flow of information when the reporter is knocking on your door. The session includes a description of the local media, a discussion of what is newsworthy and what makes news, a list of do’s and don’ts, and bridging techniques to use in the interview with a seasoned television reporter.

Half the battle of giving a great presentation is getting to the podium! Inexperienced speakers say they would rather have a tooth pulled without anesthesia than make a presentation. But once you have spent time with Communications Strategist, Doris McMillon, those fears will be greatly diminished. McMillon puts you totally at ease and draws the best from you.

If you are bidding on any type of contract and need to “Ace” the orals, we provide the coaching you need to win.
There are three areas of focus: How you look, How you sound and What you say. When you put those three elements together and practice, your presentation will be clear, concise and credible.

The new leaders of tomorrow must be visionaries. Do you possess the critical leadership skills that will make you invaluable to your company or government agency? Are you a person of integrity? How well do you convey your message and that of the organization you serve? Are you equipped to help others reach their potential? Will others follow your lead? If these are qualities you would like to enhance, then Leading by Example will assist you in developing the leadership skills needed to be a change agent in the 21st century workplace.

You will learn:

• Critical communication skills
• What it means to be a visionary
• Effective Team Leadership
• How to be a Mentor /Coach
• Conflict resolution

Your brand is a unique promise of value. Communicate it in living color. Engaging your audience above the competitive noise is about becoming the brand of choice. And that means communicating trust. As a trained voiceover artist, I will have your audience hanging on each word so yours is the name they remember first.

Providing GREAT customer service is an attitude of the heart! What is in the heart comes out of the mouth and is manifested in one’s actions. At the heart of service excellence is a winning attitude. The service superstar knows how to keep the customer coming back and that means repeat business. McMillon Communications, Inc. provides Customer Service Training to Corporate, Government agencies and the Non-Profit sector in order to boost the bottom line.